Dear Fellow Mountain Biker,
Recently, Specialized issued a “Stop Sale Notice” to Authorized Specialized Dealers for the following 2010 26” Epic and 2010 26” Era bicycles with alloy seat stays:
• 2010 Epic Marathon Carbon • 2010 Epic Comp
• 2010 Epic Marathon Frame • 2010 Era FSR Expert Carbon
• 2010 Epic Expert Carbon • 2010 Era FSR Expert
• 2010 Epic Expert • 2010 Era FSR Comp
• 2010 Epic Comp Carbon
It has come to the attention of Specialized Quality Assurance and Engineering that the Brain mount used to bolt the Brain to the seat stay could crack which could cause the knob on the Brain to make contact with the wheel spokes, which could lead to a fall.
Specialized Dealers have been instructed to remove all affected bicycles from their stores and replace the affected seat stays with approved seat stays. If you have an affected bicycle, please stop riding it immediately. A Specialized Dealer will soon contact you by mail with instructions on how to get the affected seat stay on your bicycle replaced with an approved seat stay through a Specialized Dealer, at no cost to you.
Specialized and Specialized Dealers will move as quickly as possible to replace the affected seat stays and minimize any downtime. For those who own an affected bicycle, Specialized realizes that this may cause you to lose valuable trail time, we apologize and are offering you a small token of appreciation for your patience and loyalty which will be mailed directly to you.
At Specialized, we are driven by one vision that is as simple as it is bold: Be the best cycling brand in the world. We are equally passionate about innovation and quality and will continue to stand behind our bikes and equipment.
We are working with CPSC staff on the details regarding the recall from affected bicycles with consumers. Details should be released shortly.
If you have any questions, please contact your local Specialized Dealer or call (877) 808-8154 between 9:00 a.m. and 5:00 p.m. MST Monday through Friday.
- Quelle: Specialized Europe B.V.
- Meldung vom: Oktober 2009
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U.S. Consumer Product Safety Commissio
Office of Information and Public Affairs Washington, DC 20207
FOR IMMEDIATE RELEASE Firm's Recall Hotline: (877) 808-8154
April 21, 2009 CPSC Recall Hotline: (800) 638-2772
Release #09-198 CPSC Media Contact: (301) 504-7908
Specialized Bicycle Components Recalls Bicycles Due to Fall Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: 2004 Roubaix Comp and Roubaix Pro bicycles
Units: About 3,000
Importer: Specialized Bicycle Components Inc., of Morgan Hill, Calif.
Hazard: The cable stop on the bicycle can loosen, which can cause the rider to lose control and fall from the bike.
Incidents/Injuries: Specialized received reports of two falls that resulted in fractures requiring medical attention and surgery.
Description: The recalled bicycles are as follows: 2004 Roubaix Comp 18, 2004 Roubaix Comp 27, 2004 Roubaix Pro 18, and 2004 Roubaix Pro frameset models. Only bicycles with a single rivet fastening the cable stop to the frame are subject to recall. The cable stop is attached through bonding materials and a single rivet mounted at the front of the bicycle. The cables pass through eyelets in the cable stop on the down tube. Bicycles with a double rivet fastening the cable stop to the frame are not subject to recall. The model names of the recalled bicycles can be found on the top tube of the bicycles.
Sold by: Specialized authorized dealers nationwide from September 2003 through August 2004 for between $1,600 and $4,000.
Manufactured in: Taiwan
Remedy: Consumers should immediately stop using their bicycle and return their bicycle to a Specialized
authorized dealer for an approved repair, at no cost to consumer.
Consumer Contact: For additional information, contact Specialized toll-free at (877) 808-8154 between 9 a.m. and 5
p.m. MT Monday through Friday or visit the firm’s Web site at
http://www.specialized.com/us/en/bc/SBCGlobalPages.jsp?pageName=safety_recalls
- Quelle: Specialized Europe B.V.
- Meldung vom: April 2009
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On March 19, 2009 Specialized issued a “Stop Sale Notice” to Authorized Specialized Dealers for all 2009 Specialized bicycles that have HL Handlebars, model number HL 13NTFOV. The affected bicycles with these HL handlebars are as follows: 2009 Cross Trail Comp, 2009 Myka HT Comp, 2009 MYKA HT Elite, 2009 Rockhopper Comp, 2009 Rockhopper Comp 29, and 2009 Rockhopper.
RECALLED HL HANDLEBAR, MODEL NO. 13NTFOV
Specialized has determined that the handlebars on the bicycles could break while riding, which could lead to a fall. Specialized reported its findings to the CPSC and is working in conjunction with the CPSC on this corrective action.
Specialized Dealers have been instructed to remove all affected bicycles from the sales floors of their stores and replace the affected HL handlebars with other handlebars.
Specialized is working with CPSC staff on the details regarding the recall from affected bicycles with consumers. Details should be released shortly.
If you have any questions, please contact your local Authorized Specialized Dealer or Specialized at 1-877-808-8154 between 9 a.m. and 5 p.m. MST Monday through
Friday.
- Quelle: Specialized Europe B.V.
- Meldung vom: März 2009
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